At SiGNtastic!, we believe great service doesn’t end at checkout.

Your satisfaction is our priority, and we’re here to make sure your experience with us is nothing short of excellent, from concept to completion.

Whether you're checking on an order, need help with installation, or something didn’t go quite right, our dedicated customer support team is ready to jump in and make it right

Need to Request a Return or Refund?

If you experience any issue with your order, please notify us within 24 hours of receiving your item by either:

• Calling Customer Support at 1-480-644-0593, or 

• Filling out our Contact Us form below (please include your name, email, phone number, order number, and a brief explanation of the issue).

If a return is approved, you may be asked to return the item to us.

Important: Customized or specialized orders are non-returnable and non-refundable. This includes all promotional items.

If the Issue Was a SiGNtastic! Error

If the error was on our end (e.g., incorrect item, misprint, or production mistake), we will either:

• Reprint and ship your corrected order at no charge within our standard production timeline, or

• Issue a full refund to your original form of payment.

If the Issue Was Not a SiGNtastic! Error

If your dissatisfaction is not the result of an error on our part:

1. You will be responsible for creating a return shipping label.

2. Ship the item back using any carrier of your choice. Be sure to include the original packing slip.

3. Once received, we will refund the order subtotal (excluding shipping).

We must receive your returned item within 30 days of your original contact with our customer service team.

Please ship returns to:
SiGNtastic!
1230 S. Gilbert Road, Suite G4
Mesa, AZ 85204
Attn: Returns – {YOUR ORDER NUMBER}

Damaged Items from Shipping

We ship all orders via FedEx or UPS. If your order arrives damaged:

• Please contact us immediately.

• We will file a claim with the shipping provider.

• In the meantime, we will reprint and ship your item again at no cost, within our standard production timeline.

Want to Return Without a Replacement?

If you wish to return your order without receiving a replacement, you may do so within 30 business days of delivery:

1. Create your own return label and ship the product back to us.

2. Once received, we will refund the original order total minus shipping.

3. Refunds are issued to the original form of payment within 2–5 business days of receipt.

Note: Customized or specialized orders are not eligible for return or refund, including all promotional items.